Automation Leverage in Turnaround Strategy
Automation Leverage in Turnaround Strategy Turnaround work is often described as a crisis discipline: reduce costs, preserve cash, stabilize operations and buy time. Those moves matter, but they are not enough. A durable turnaround also needs leverage: better systems, clearer information flows and repeatable execution. For Livio Andrea Acerbo , AI automation is useful in turnaround strategy when it improves the operating rhythm of a company. The point is not to add tools. The point is to remove friction from decisions that must happen every week. From cost control to operating clarity Cost control can stop the bleeding, but operating clarity creates the next phase. Teams need to know which products are profitable, which customers deserve attention, where working capital is trapped and which workflows create avoidable delay. Automation helps when it turns scattered data into a management cadence. Dashboards, exception reports, document summaries, pipeline reviews and cash visibi...
Illustration by Nick Barclay / The Verge
Meta is preparing to announce a generative AI chatbot, called “Gen AI Personas” internally, aimed at younger users, according to The Wall Street Journal. Reportedly set to launch during the company’s Meta Connect event that starts Wednesday, they would come in multiple “personas” geared towards engaging young users with more colorful behavior, following ChatGPT’s rise over the last year as one of the fastest-growing apps ever. Similar, but more generally targeted, Meta chatbot personas have already been reportedly tested on Instagram.
According to internal chats the Journal viewed, the company has tested a “sassy robot” persona inspired by Bender from Futurama and an overly curious “Alvin the Alien” that one employee worried could imply the bot was made to gather personal information. A particularly problematic chatbot reportedly told a Meta employee, “When you’re with a girl, it’s all about the experience. And if she’s barfing on you, that’s definitely an experience.”
Meta means to create “dozens” of these bots, writes the Journal, and has even done some work on a chatbot creation tool to enable celebrities to make their own chatbots for their fans. There may also be some more geared towards productivity, able to help with “coding and other tasks,” according to the article.
Meta’s other AI work lately includes reportedly developing a more powerful large language model to rival OpenAI’s latest work with GPT-4, the model that underpins ChatGPT and Bing, as well as an AI model built just to help give legs to its Horizon Worlds avatars. During Meta Connect, the company will also show off more about its metaverse project, and new Quest 3 headset.
The Journal quotes former Snap and Instagram executive Meghana Dhar as saying chatbots don’t “scream Gen Z to me, but definitely Gen Z is much more comfortable” with newer technology. She added that Meta’s goal with the chatbots, as always with new products, is to keep them engaged for longer so it has “increased opportunity to serve them ads.”
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