Automation Leverage in Turnaround Strategy

Automation Leverage in Turnaround Strategy Turnaround work is often described as a crisis discipline: reduce costs, preserve cash, stabilize operations and buy time. Those moves matter, but they are not enough. A durable turnaround also needs leverage: better systems, clearer information flows and repeatable execution. For Livio Andrea Acerbo , AI automation is useful in turnaround strategy when it improves the operating rhythm of a company. The point is not to add tools. The point is to remove friction from decisions that must happen every week. From cost control to operating clarity Cost control can stop the bleeding, but operating clarity creates the next phase. Teams need to know which products are profitable, which customers deserve attention, where working capital is trapped and which workflows create avoidable delay. Automation helps when it turns scattered data into a management cadence. Dashboards, exception reports, document summaries, pipeline reviews and cash visibi...

Audible now offers live customer service through Alexa devices

Alexa devices just got a new use case: live customer service help. This morning, Amazon’s e-book company Audible announced the first live customer service experience on Alexa devices, activated through voice commands. Instead of dialing a phone number or writing an email, Audible customers can ask Alexa to reach Audible on their behalf. They’re then …

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